If you are not receiving email messages from a group that you are subscribed to, you can check your email delivery history for the group:
- Log in to Groups.io and go to the group’s website.
- Desktop browser: In the left menu, select Subscription > Delivery History.
Mobile device: At the bottom of a page in the group, tap the More icon and then select Subscription > Delivery History on the More menu. - On the resulting Email Delivery History page, review the information to see whether you can determine why messages from the group have not been delivered to you. (On a mobile device, use landscape orientation to see the page more clearly.)
Tip: If the Bounces panel at the bottom of the Email Delivery History page shows that email to you has been bouncing, see Dealing with bouncing accounts.
Note: The Groups.io system stores only the 20 most recent successful and attempted email delivery results.
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Introduction to Groups.io for group members
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